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London Captial CU - Loans Support Officer (Credit Control)

Job code:
Salary range: £13.42p per hour, (£26,518pa) reviewed annually plus up to 6% employers matching contribution to the employee’s personal pension
Job type: Full Time
Job sector: Credit Union
Telephone: Mr Martin Groombridge
Postal address: London Capital CU, Jeremy Hopgood Rooms,Caxton House,129 St John's Way, Islington
Postcode: N19 3RQ
Email address: mpgroombridge@gmail.com
Closing date: 21/02/2018
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Main purpose and scope of the post

To ensure effective implementation of loans and credit control procedures.

Main duties & responsibilities       

  • Implement the bad debt recovery policy, particularly enforcement stages
  • apply the eligible deduction loans service procedures
  • apply for and enforce County Court Judgements & other legal actions
  • liaise with debt collection agencies to maximise recovery rates
  • actively trace borrowers in arrears who have changed address 
  • reschedule loans in accordance with policy to minimise cost of provisioning
  • assist members to find a way to make loan repayments
  • assist members facing difficulty in repaying their loan to the credit union
  • notify the line manager of any loans in arrears of particular concern
  • ensure that adequate provision for bad debt is made in the accounts
  • enter debt recovery actions on Curtains
  • to prepare accurate information for the monthly report to the Board on bad debt provisioning
  • assist the Supervisory Committee (internal audit) in their monitoring duties
  • train to act as a member of the loans panel
  • assist with member services functions as and when required
  • maintain good customer service.

 

For further information about this post, please contact Martin Groombridge, CEO.

To apply for this position you should submit a cover letter with a CV. The cover letter must clearly set out your experience and how you meet the criteria set out in the above person specification.

Please send to ceo@credit-union.coop  Your application MUST be received not later than 9am on Wednesday 21st of February 2018.

Interview/selection is scheduled to take place on Wednesday 7th of March 2018.