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ABCUL eXpresso- How to complete your FCA Complaints Return and manage your Complaints Process

Start: 11th April

Location: n/a

Details

Forum Name

ABCUL eXpresso- How to complete your   FCA Complaints Return and manage your Complaints Process

 

Meeting Type

ABCUL eXpresso

Date

11th April 19

Time

13.00pm – 13.30pm

Address

N/A

Room

N/A

Guest Speakers / Sessions

Session Aim:    

      
  • To enable you to complete the FCA Complaint Return correctly by  the 30th April 2019.
  •   
  • To have reviewed your current complaints process to ensure you  are following the correct process and using the correct summary of  resolution communication template.
  •   
  • To check that the name of your complaint manager is correctly registered with the FCA.   

 

Bookings

Please book your free place here

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