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HEYCU celebrates a successful year


08 Dec 16

Hull & East Yorkshire Credit Union (HEYCU) has told members of a highly successful year at a well attended Annual General Meeting.

The large gathering of members at the AGM in Hull Guildhall heard from a series of guest speakers, as well as updates from the credit union’s board and management on another great year.

One highlight of the year was HEYCU’s Member Satisfaction Survey, which drew 1,550 responses with 99% saying they were happy or very happy with the credit union’s customer service!

Dame Pauline Green (pictured), former President of the International Co-operative Alliance, gave an inspirational keynote speech. Quoting examples of dynamic credit unions that she had visited around the world, Dame Pauline described the breath-taking scale and reach of the worldwide co-operative movement and said: “Local credit union members here in East Yorkshire should be very proud of the part they are playing in a global movement that not only changes people’s lives for the better but also makes a substantial contribution to the world economy.”

James McGuire of the Hull 2017 team updated members on the thrilling events programme in store at the dawn of Hull’s year as UK City of Culture, and outlined how the whole community can get involved. He said: “As members of a community organisation you can all help to make it a memorable year.”

And Bob Burlton of Co-operative Energy Saving described the services they can offer households and businesses to conserve energy, save money and mitigate climate change. A new affiliation with Co-operative Energy has this year enabled many HEYCU members to save money by switching their gas and electricity supplies.

HEYCU Chief Executive John Smith told the meeting: “We have enjoyed another year of progress, with member recruitment, savings, loans and assets all well up on the previous year.”

HEYCU now serves more than 12,000 active members and provided affordable credit to more members than ever in 2016, with the value of loans granted up by over 40%. A spring large loan event – featuring HEYCU’s best-ever rate which beat many banks’ headline rates – raised awareness of their competitiveness and ability to serve the whole community.

Several new school banks were opened by the credit union, and members saved a record £670,000 in their Christmas Saver accounts to earn starter bonuses.

The provision of a payroll savings and loans service for staff of the Department for Work and Pensions across Yorkshire, the North East and Scotland was launched in July, and has already attracted 600 new members.

At the close of the meeting a collection was taken for Medecins Sans Frontieres (Doctors without Borders), a humanitarian organisation that works behind the scenes in many of the world’s conflict and disaster zones.

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